Click below to retrieve an answer to some of the most common questions asked:
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- What kind of Services are Provided at Trace Medical Clinic?
- What do I bring with me to an office visit?
- How do I obtain my Medical Records?
- How do I renew my prescription?
- What is Urgent Care?
- What Insurance / Plans do you accept?
- Can I have my drug screen and/or work physical done at Trace Medical Clinic?
- When should you choose to go to the Emergency Room instead of an Urgent Care Center?
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What kind of Services are Provided at Trace Medical Clinic?Trace Medical Clinic provides a broad range of services, including treatment of acute illnesses and injuries, sports, school, and work physicals, vaccinations, annual physicals, occupational medicine including work illnesses and injuries and drug testing. To see a broader list of our services, click HERE.
Our hours extend beyond the normal physician office hours opening earlier and staying later. Back To Top -
What do I bring with me to an office visit?BE PREPARED WITH THE FOLLOWING INFORMATION
-Name
-Date of Birth
-Address
-Primary Phone Number (Home) & an Alternate Number (work / cell)
-Insurance Information
-Brief statement about your reason for the visit
-List of medication(s), vitamins and supplements that you are currently taking.
PLEASE BRING WITH YOU TO YOUR FIRST & SUBSEQUENT VISITS
-Driver's License or Other Valid Government-Issued Photo ID
Insurance Card and any co-payment due for the visit. Please let our Receptionist know if your insurance has changed since your last visit with Trace Medical Clinic. Keeping us informed of any changes will help us in filing your claim correctly and in a timely manner. Back To Top -
How do I obtain my Medical Records?You must be the patient, or the parent or guardian of the patient for whom you seek records. Caregivers may be able to access records if the patient has provided written permission to the provider. Others, to whom you have given written permission, such as insurance companies, other doctors or attorneys, may request your records. We require that you complete a Medical Records Release form. You may obtain it on this web site or at the clinic. It must be signed in front of one of our staff members who will sign as the witness of your signature. (CLICK to FIll out Form) Back To Top
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How do I renew my prescription?If you have refills on your prescription and have had no change in your condition, please call your pharmacy to get your refills. They will contact us for any necessary information.
If your prescription is running low, please do not wait until the weekend or until you have no medication. If you are planning to travel, before your trip lease make sure you have enough medication to take on your trip. Back To Top -
What is Urgent Care?Urgent Care medicine is a growing subspecialty of medicine that focuses on episodic care to people who are generally considered healthy but who are experiencing disease, illness, or injury. Trace Medical Clinic provides acute medical treatment of minor illnesses and injuries on a walk-in basis with much greater efficiency than care obtained through an emergency room. Back To Top
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What Insurance / Plans do you accept?To determine your insurance benefits and eligibility please contact your insurance carrier, since you have the financial responsibility for payment for all services that are not covered by your insurance plan.
Accepted Insurance but are not limited to:
- Blue Cross Blue Shield
- Mississippi Health Partners (MHP)
- Mississippi Physicians Care Network (MPCN)
- Medicare
- Medicaid
- CHIPS
- United Healthcare
- Aetna
- Tricare
- Humana
- Cigna (through MHP) and Workers' Compensations
If your insurance is not shown on the list, you may call (662) 289-9155 to see if we now accept it. Back To Top -
Can I have my drug screen and/or work physical done at Trace Medical Clinic?Trace Medical Clinic offers drug screens and work physicals on a walk-in basis up until 3PM during days of operation. If your employer does not currently list us as an approved health care facility, please call our office for more information. We can get your company involved in taking advantage of our Occupational Medicine Services. Back To Top
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When should you choose to go to the Emergency Room instead of an Urgent Care Center?If you feel that your condition is life-threatening, call 911 immediately and head to the closest emergency room. If you are experiencing chest pain, severe shortness of breath, stroke-like symptoms, severe abdominal pain, severe headache, severe infection, or if you have complex medical problems that make your care high risk, ER care would be more appropriate for you. If you do not feel your condition is life threatening but you desire immediate attention, come to the Trace Medical Clinic for evaluation. If after you have presented to the TMC, and your condition is found to be best served in an ER setting, you will be given the utmost care at the TMC until transfer can be arranged to the nearest Emergency room. Back To Top
